Enrollments: remove individual users and update their status on courses

Enrollments: remove individual users and update their status on courses


Intended Audience:  Administrators, Managers

Summary

Update an individual user’s details, or remove them from a course.

Safety Made Simple offers 2 ways to change existing enrollments for individual users:  from the Users menu or the Courses menu. Your access to these options depends on your user type and permissions.

These options are distinct from updating and managing groups on courses.

Access permissions

Admins can update all users' status on courses freely, without restrictions.

Managers can update learners' status on courses if they have permissions turned on.

Instructors can set learners complete, for learners assigned to the instructor on a course. Instructors can't access learner records outside their assigned courses.

Update enrollments through Users menu

  • From the main navigation go to Users > user name.
  • In the secondary navigation, select Enrollments to view the user's courses.
  • Select a course, then select More (aka 3-dot menu) to choose one of:
    • View details: course name, user's status
    • Unenroll: remove them from the course
    • Set Complete: manually mark the user as Completed, Passed or Failed the course
    • Set Expiry date: select a date to end the user’s access to the course
    • Set Due date: select the advisory date when users should finish a course
  • For the selected option, follow the dialog prompts to complete the step.

Update enrollments through Courses menu

  • From the primary navigation menu, select Courses > your course.
  • In the secondary navigation, select Enrollments.
  • Use the secondary search to find the user.
  • For the user, select More (aka 3-dot menu) to choose one of:
    • View Details: course name, user's status
    • View User details: takes you to the user's Info
    • Set Expiry date: select a date to end of user access to the course
    • Set Due date: of the course: advisory date when users should finish a course
    • Unenroll: remove them from the course
    • Set Complete: manually mark the user as having completed the course
  • Follow the dialog prompts.


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