Enroll groups and individual learners on learning journeys

Enroll groups and individual learners on learning journeys

Intended Audience: Admins

Enroll groups and individual learners, and track their learning journey progress

 

View Learner activity to see a highlight of your learners' progress. Check Alerts to resolve any blocked learner journeys. Download a CSV report.

 Enroll groups onto learning journeys through main navigation > Enrollments.

 When you enroll a group:

  • all the current learners in that group are enrolled in the learning journey
  • any learners you add to the group future get enrolled in the same learning journey

 

Prerequisites

  • Publish a learning journey.

 

Access permissions

  • All admins: can create and publish learning journeys, and enroll learners

 

Enroll individual learners on a learning journey 

Currently you enroll individual learners directly from the Learning Journey canvas.

  1. From main navigation go to Learning Journeys.
  2. Select a learning journey to view it.
  3. From the canvas select Enroll.
  4. In the Enroll learners dialog, select the learners, and select Enroll to confirm.

 From the canvas, select Learner activity to view the list of learners enrolled on the journey.

 Optional: if required, you can unenroll learners individually through More (aka 3-dot menu).

 

Enroll groups on a learning journey

 Currently you can enroll groups on a learning journey through Enrollments.

  1. From main navigation go to Enrollments.
  2. From Create New Enrollments select Switch to Journeys.
  3. Select a learning journey.
  4. From Select Groups, choose the groups to enroll as required.
  5. Select Enroll to finish.

 The following screenshot shows Enrollments after switching to learning journeys. In this example 2 learning journeys are available.



View enrollments on a learning journey 

  1. From main navigation go to Learning Journeys.
  2. Select your learning journey.
  3. From the learning journey canvas select Learner activity to access
    • highlights of learner statuses on the journey
    • a list of learner names and their progress
    • CSV report download

 The following screenshot shows Learner activity for a sample learning journey, with email addresses obscured.




View alerts about enrollments

 Learning Lourneys notifies admins about any issues with a learner’s enrollment, so the admin can respond to the issue. The admin can then retry the enrollment.

 By default, Alerts opens to the most recent alerts for all issues. You can filter Alerts by Status and by Event type as required, to access specific alerts.

  1. From main navigation go to Learner Journeys > your learning journey.
  2. From the journey canvas select Alerts.
  3. From Alerts, view the most recent issues that are affecting enrollments.
  4. Optionally: filter alerts by Status or by Event type.
  5. Select Reset filters to clear filters and access the default view.

 The following screenshot shows Alerts for the most recent enrollments for a sample learning journey, with emails obscured. In this example, the training capacity is full. 

 To resolve, the admin needs to add more sessions in the training to allow more enrollments. After adding more sessions, the admin can select Retry to enroll the learners.



Export a status report

 Track your learners' progress on a learning journey.

  1. From main navigation select Learning Journeys > your journey name.
  2. From the journey canvas select Learner activity.
  3. Select Export to CSV to download a report in CSV file format.


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