Download all your user settings and information, aka
metadata, including custom user data, in comma-separated value (CSV) format.
This download contains most of the data available from a user's profile.
Use a spreadsheet to view and filter all users based
on criteria you create in the spreadsheet.
Note: this downloadable CSV
is different from the downloadable CSV about users, available from Users >
Batch Upload. The two CSVs aren't interchangeable.
The two CSVs contain different data, and the batch
upload CSV is designed to make batch uploads easy.
Set filters to download a subset of user data
Within the Users page, you can set filters to
select a subset of users, and then export that subset to a CSV. For example you
can select:
·
usertype learner only
·
users created after a specific date, aka most recent
users
·
by membership type
·
by group
The following screenshot shows the filter available on Users.
In this example the filter selects data for learners with enabled accounts, who
belong to the Communications group.
Access
permissions to export user data
- All Admins can export all users and all their data in a
portal
- Managers can export data for all the users they
manage in groups.
The rule of thumb: if the manager can view the user's
profile, then the manager has permissions to download the user's data.
If users belong to additional groups
outside the manager's remit, the data related to those groups is not included
in the manager's download.
The exported data for managers lists the date that
users were created or invited, but doesn't include who created or invited them.
Export user data
1. From
main navigation, go to Users.
2. Optional:
set filters to select a subset of users in the portal.
3. From
the Actions menu,
select Export
to Excel.
4. From
the dialog that appears, select the link to download the file.
The following screenshot shows the option for admins, in Actions.
- From the dialog that appears, select the link to download the file.